(+254) 112 845 286 Nyaku House, Argwings Kodhek Rd [email protected]

Privacy Policy

Last Updated: 9/15/2024

1. Introduction

Welcome to Valia Solutions (“we,” “our,” or “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valiasolution.com (the “Site”), use our services, or interact with us through social media platforms and other channels.

By accessing or using our Site and services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Contact Information: Name, email address, phone number, and postal address.
  • Account Information: Username, password, and other details you provide when you create an account or subscribe to our services.
  • Payment Information: Payment details, including credit card numbers and billing addresses, if applicable.

2.2. Usage Data

We may collect information about your interactions with our Site and services, including:

  • Log Data: IP address, browser type, operating system, referring URLs, and other technical data.
  • Usage Data: Pages viewed, time spent on the Site, and other analytics.

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your browsing behavior. This may include:

  • Essential Cookies: Necessary for the functioning of our Site.
  • Performance Cookies: To analyze how users interact with our Site.
  • Functional Cookies: To remember your preferences and settings.
  • Targeting Cookies: To deliver personalized advertising and content.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services: Process transactions, manage accounts, and enhance the functionality of our Site.
  • To Communicate With You: Send newsletters, updates, marketing materials, and respond to inquiries.
  • To Personalize Your Experience: Customize content and advertising based on your interests and preferences.
  • To Analyze and Improve Our Site: Monitor usage patterns, track performance, and optimize user experience.
  • To Comply With Legal Obligations: Fulfill legal requirements and respond to requests from regulatory authorities.

4. Social Media Logins

If you use social media login options (e.g., Facebook, Google), we may collect information from your social media profile, including:

  • Profile Information: Name, email address, profile picture, and other public details.
  • Social Media Activity: Posts, likes, and interactions related to our services.

5. Google Cloud Services

We use Google Cloud services, including Gmail API, for various purposes:

  • Email Communication: Manage and send emails through Gmail.
  • Data Storage: Store and process data using Google Cloud infrastructure.

By using these services, you agree to Google’s privacy practices, which can be reviewed here.

6. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: Third-party vendors who perform services on our behalf, such as payment processors, email service providers, and analytics providers.
  • For Legal Reasons: To comply with legal obligations, respond to legal requests, or protect our rights and interests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your personal information.
  • Opt-Out: Opt out of receiving marketing communications or targeted advertising.
  • Data Deletion: Request the deletion of your personal information, subject to legal requirements.

To exercise your rights or make a request, please contact us at [your contact email].

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Valia Solutions
(+254) 112 845 286
[email protected]

Nyaku House, Argwings Kodhek Rd

Contact Us